account manager.

IT&C

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Conduct in-depth discussions and evaluate customer needs in order to seek new sales opportunities to the existing customers

• Negotiate contracts and close agreements to maximize profits

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Assist with challenging client requests or issue escalations as needed

• Collaborate with team members (Sales, Services, Support) to achieve the best results

• Gather feedback from customers or prospects and share with internal teams

• Help scale the sales organization through operational innovation.

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the Business Software or similar industry.

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

• Experience delivering client-focused solutions to customer needs

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

• Excellent listening, negotiation and presentation abilities

• Very good understanding of marketing, sales processes  and negotiating techniques

• Self-motivated with a results-driven approach

• Aptitude in delivering attractive presentations

• You have product intuition and business understanding and are able to position how BITSoftware provides different value to different customers depending on their role and  industry.

• You have exceptional storytelling skills, regardless of context - you feel comfortable pitching BITsoftware to anyone, anywhere.

• You have excellent time and project management skills.

• You are adaptable and perform  in rapidly changing situations where you can think independently.

• You have strong analytical capabilities complemented by superior written and verbal communication skills.

• Competitive remuneration - Salary and bonus packages

• Α working environment encouraging your individual progress and personal achievements

• Car, laptop, phone, flexible work-home office

• Annual Leave - 25 days + additional public holidays and company events

• Trainings and certifications

• Medical packages

• Meal tickets

Simona Demeter: simona.demeter@randstad.ro