technical support engineer (l2) with french.

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job details

job details


Offer

We are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.

 

Responsibilities:

  • Managing complex cases escalated from the L1 team;
  • Troubleshooting and documenting technical incidents following internal procedures;
  • Providing feedback and support to the L1 team during peak periods;
  • Participating in process improvement initiatives.

 

Requirements:

  • Technical experience, preferably in electrical, electronic, or technical support fields;
  • Excellent prioritization and problem-solving skills;
  • Availability for flexible scheduling (including nights and weekends);
  • Willingness to travel for 1 week to Germany for training (all costs covered by the company);
  • Advanced English (C1) and French (C1).

 

Benefits:

  • Competitive salary based on experience;
  • Hybrid working model (2 days in the office, 3 days from home);
  • Ongoing training and development opportunities.

 

Apply now to join our team!

Email: andra.stian@randstad.ro



Offer

We are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.

 

Responsibilities:

  • Managing complex cases escalated from the L1 team;
  • Troubleshooting and documenting technical incidents following internal procedures;
  • Providing feedback and support to the L1 team during peak periods;
  • Participating in process improvement initiatives.

 

Requirements:

  • Technical experience, preferably in electrical, electronic, or technical support fields;
  • Excellent prioritization and problem-solving skills;
  • Availability for flexible scheduling (including nights and weekends);
  • Willingness to travel for 1 week to Germany for training (all costs covered by the company);
  • Advanced English (C1) and French (C1).

 

Benefits:

  • Competitive salary based on experience;
  • Hybrid working model (2 days in the office, 3 days from home);
  • Ongoing training and development opportunities.

 

Apply now to join our team!

Email: andra.stian@randstad.ro

  • experience

    1-3 ani experiență // 1-3 years experience

  • skills

    • adaptabilitate

  • qualifications

    • 'nicio calificare necesara

  • education

    universitar de scurtă durată - licență

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