junior technical support engineer (l1) with french.

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job details

job details


Offer 

We are looking for a Junior Technical Support Engineer (L1) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.

Responsibilities:

  • Providing technical support to users via phone, email, and chat, according to established priorities.
  • Troubleshooting technical issues adhering to internal procedures (SOP).
  • Accurately documenting incidents managed.
  • Collaborating with the team to resolve complex cases.

 

Requirements:

  • Excellent communication and time management skills.
  • Availability for shift work (including nights and weekends).
  • Experience in customer service, IT support, or similar fields (preferred).
  • Advanced English (C1) and French (C1)

Benefits:

  • Competitive salary based on experience.
  • Hybrid working model (2 days in the office, 3 days from home).
  • Specialized training and opportunities for professional development.

 

Apply now to join our team!

Email: andra.stian@randstad.ro



Offer 

We are looking for a Junior Technical Support Engineer (L1) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.

Responsibilities:

  • Providing technical support to users via phone, email, and chat, according to established priorities.
  • Troubleshooting technical issues adhering to internal procedures (SOP).
  • Accurately documenting incidents managed.
  • Collaborating with the team to resolve complex cases.

 

Requirements:

  • Excellent communication and time management skills.
  • Availability for shift work (including nights and weekends).
  • Experience in customer service, IT support, or similar fields (preferred).
  • Advanced English (C1) and French (C1)

Benefits:

  • Competitive salary based on experience.
  • Hybrid working model (2 days in the office, 3 days from home).
  • Specialized training and opportunities for professional development.

 

Apply now to join our team!

Email: andra.stian@randstad.ro

  • experience

    1-3 ani experiență // 1-3 years experience

  • skills

    • adaptabilitate

  • qualifications

    • 'nicio calificare necesara

  • education

    universitar de scurtă durată - licență

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