customer agent french & english.

For our client we are looking for Customer Support Agent French & English.

Profile:

• Ability to write and speak fluently, clearly and concisely in French( C1) and English (B2)

• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week

• Availability to work full time from our office in Bucharest

• Previous experience is mandatory, at least 6 months

• Excellent problem-solving abilities

• Empathetic and can communicate in a caring and friendly manner

• Strong time management skills and motivation to exceed expectations

• Enjoy working in a fast-paced environment

• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

• Strong team spirit with passion and drive to help users and deliver the best in customer service

• High level of mediation and composure

As a Customer Support Agent:

• You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness

• You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a

strong brand to serve modern society

• You’ll be the face of one of the world’s top brand.

We offer:

• Fixed salary and performance based bonuses, depending on the position

• Monthly meal tickets

• Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest

• Private medical subscription coverage

• Extra health benefits: special discounts for dental care and optical services with our partners

• Reimbursement for your public transportation subscription, after the trial period

• Gym subscription reimbursement, after the trial period

• Free subscription to the Bookster virtual library

• Dedicated psychologist available for free sessions (online or face to face)